Introduction
This software is for your personal use and shall not be used for commercial endeavors, unless otherwise endorsed or approved by The Laundry Room Company (“The Laundry Room Company”) or one of its licensees (“Licensees”). The Laundry Room Company and its Licensees have adopted this Terms of Use Agreement (“Agreement”) to notify you of your rights and duties while using this software application and any related websites (“Websites”)—collectively referred to as the “App.”
THIS IS A LEGALLY BINDING CONTRACT. By using the App, you agree to the terms in this Agreement. If you do not agree, you must stop using the App immediately. The Laundry Room Company reserves the right to modify, amend, replace, suspend, or terminate this Agreement at any time and at its sole discretion.
Changes will be reflected by the “Effective Date” at the top of this page. Continued use of the App after changes are posted constitutes acceptance.
1. Warranties
You represent that:
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You are of sound mind and legally able to agree to this Agreement.
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Your use of the App does not violate any applicable law, regulation, or pre-existing agreement.
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If using on behalf of an organization, you are authorized to do so and bind that organization to this Agreement.
2. Privacy Policy
Our Privacy Policy is incorporated by reference as if fully restated herein.
3. Ownership of Content and Intellectual Property
All rights, title, and interest in and to the App and its content are owned by The Laundry Room Company. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for its intended purpose.
You may not:
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Reproduce, distribute, or modify any part of the App without written consent.
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Use bots, scrapers, reverse engineering, or similar technology on the App.
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Violate the terms in this section.
4. Registered Accounts
You may be required to register an account to access certain features. You agree to:
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Provide accurate and up-to-date information.
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Maintain the security of your login credentials.
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Notify us immediately of unauthorized access.
The Laundry Room Company reserves the right to approve, suspend, or delete any account at its discretion.
5. Acceptable Use of App and Licenses
You warrant that any content uploaded:
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Is owned by you or you have the rights to use it.
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Does not violate any laws, rights of others, or this Agreement.
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Grants The Laundry Room Company the right to use such content without violating privacy or publicity rights.
6. Copyright Policy
As an interactive service, The Laundry Room Company is not liable for third-party content under Section 230 of the Communications Decency Act. We will respond to proper DMCA takedown notices.
To submit a copyright notice, include:
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Your signature
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Identification of the work infringed
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Location of the infringing content
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Contact info
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Good faith statement
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Accuracy and authority statement
Counter-notifications must meet similar standards. Send all notices to: wash@laundryroomculvercity.com
7. Indemnification
You agree to indemnify and defend The Laundry Room Company against any claims arising from:
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Your account use
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Your submitted content
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Your violations of this Agreement, law, or third-party rights
We reserve the right to control our legal defense.
8. Control of Operations
We may:
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Modify or suspend the App or user accounts at any time
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Remove content or services without notice
9. The Laundry Room Company as Service Provider
The App is a platform that connects users with laundry services. We are not responsible for:
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The accuracy of third-party claims
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The conduct of users
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Failures to comply with applicable laws
10. SMS Terms & Conditions
10.1 SMS For Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
10.2 Types of SMS Communications
If you have consented to receive text messages from The Laundry Room Company LLC, you may receive text messages related to: order confirmations, pickup and delivery updates, drop-off reminders, service-related support, and limited-time promotional offers, and customer care.
For example: Hello! Thank you for contacting The Laundry Room Company LLC, how can we help you? Reply STOP to opt-out at any time. Message and data rates may apply, for assistance, text HELP or visit our Privacy Policy and Terms of Use.
10.3 Message Frequency:
Our SMS message frequency will be from 10 to 20 text messages daily across all users.
10.4 Potential Fees for SMS Messaging:
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
10.5 Opt-In Method:
Customer will opt in for SMS messaging from The Laundry Room Company LLC through the Contact Us Form (https://laundryroomculvercity.com/contact-us/). This agreement for SMS will not be shared with third parties for marketing purposes.
10.6 Opt-out:
Customer will be able to opt out of SMS messaging from The Laundry Room Company LLC by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can opt back in at any time by replying START.
10.7 Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://laundryroomculvercity.com/contact-us/.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
10.8 Standard Messaging Disclosures:
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Message and data rates may apply.
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You can opt-out at any time by texting “STOP.”
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For assistance, text “HELP” or visit our Privacy Policy and Terms of Use pages.
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Message frequency may vary.
11. Acceptable Uses
You are prohibited from:
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Sending spam
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Overloading our systems
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Circumventing security
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Using bots/scrapers
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Collecting user data
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Harassing others
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Posting illegal or infringing content
12. Payment
Services must be paid in advance via credit card. All sales are final and non-refundable.
You agree to:
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Pay any applicable taxes or fees
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Cover legal costs from chargebacks or disputes
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Raise any billing disputes within 10 days of payment
13. Third-Party Links
The App may contain external links. We are not responsible for third-party content or terms. Please review their policies independently.
14. Term and Termination
This Agreement remains in effect until terminated. You may cancel via written notice to wash@laundryroomculvercity.com. We may terminate this Agreement without notice or liability.
15. Disclaimer of Warranties
The App is provided “AS IS.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Some jurisdictions may limit this disclaimer.
16. Limitation of Liability
We are not liable for:
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Indirect or consequential damages
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Content errors
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Platform interruptions
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Third-party actions or misuse
17. Indemnification (Again)
You indemnify The Laundry Room Company against claims from your use of the App, content, or violations. We retain the right to control our legal defense.
18. Assignment
You may not transfer your rights. We may assign our rights and obligations at any time.
19. Governing Law
This Agreement is governed by California law. Disputes must be handled in Los Angeles County.
20. Severability
If any part of this Agreement is invalid, the rest remains in force.
21. Entire Agreement
This is the entire agreement between you and The Laundry Room Company.
22. Waiver
No term of this Agreement is waived unless in writing.
23. Limitation on Legal Actions
You must file any claims within one year of the event or forfeit your right to pursue legal action.
24. Reservation of Rights
All rights not explicitly granted are reserved by The Laundry Room Company.